With mobile devices becoming more and more widespread, they have become an essential part of many businesses. One downside of mobile devices are that they are tailorde for individual use. This means that traditionally they would not offer features that are required for business applications such as access to business directorys, conference calling etc. A deskphone does offer these services but of course is not portable.
Connect offers the power of both options by integrating the award winning hosted phone system, Horizon, with the Gamma mobile device service. This gives you to access a wide range of features anytime, anywhere, regardless of which device you are using. This allows your staff to work away from the office efficiently and without interruption.
Benefits of Connect
Connect can be implemented incrementally depending on your business requirements. You only pay for what you need and pricing is clear and straightforward. By combining the benefits of a mobile device with all the business features of Horizon, Connect makes your business team more productive, your customer service more responsive and your costs more predictable.
Easy to use
Calls are handled in the same way as normal mobile device calls, without using your contract data bundle. The MyConnect companion app gives your users easy access to features including visual voicemail and user settings to name a few.
Improve your customer contact
Improve your availability and responsiveness to your clients and suppliers. With one phone number for all related devices, you can receive any calls wherever you may be, ensuring the customer experience is seamless from start to finish.
Gain a complete view of all calls across your entire business with the great Akixi call reporting. See important statistics in real-time for all connected devices, including mobiles phones. This keeps you informed and allows you to make better operational decisions based on the data you can see.
Calls can be recorded whether you are in the office, on site or on the move, regardless of which device you are using, which helps your business address training, quality assurance and compliance needs.
One voicemail account
Access one visual voicemail account for both fixed and mobile devices, allowing you to listen to and respond to messages from any location you may be at.
Outbound calls from your mobile devices can also present your business number to the called party. This helps to ensure your calls are more likely to be answered by the receiver, maintaining a more professional appearance.
The MyConnect companion app provides users with a highly enriched experience and gives users the power of your desk phone on your mobile device.